tag:blogger.com,1999:blog-8259433565415179843.post32623756484433786..comments2023-12-07T03:49:56.360-05:00Comments on On Two Wheels ... and more: Getting to know your dealerCanajunhttp://www.blogger.com/profile/17529505799866207528noreply@blogger.comBlogger6125tag:blogger.com,1999:blog-8259433565415179843.post-26536889423306596032011-03-12T08:44:58.073-05:002011-03-12T08:44:58.073-05:00Fully agree, in y experience most dealers know tha...Fully agree, in y experience most dealers know that only a win win situation will lead to sustainable business.Axelhttps://www.blogger.com/profile/10417449196759841872noreply@blogger.comtag:blogger.com,1999:blog-8259433565415179843.post-28490313679213957972011-03-02T21:32:00.521-05:002011-03-02T21:32:00.521-05:00Whether it is a dealership or a local shop it is a...Whether it is a dealership or a local shop it is always better to cultivate such a relationship. Fortunately, I have a shop I have been doing business with for a while and they treat me right. <br /><br />It is a little tougher with the local dealership. All three of the dealers close to me are owned by the same people so they tend to behave like the monopoly they are. I find a few individuals at the dealer that I like working with but they don't seem to last because the bottom line is more important than customer service. <br /><br />I will also say that H-D dealers tend to be better on average, from a customer service perspective, than other dealers I have dealt with. I will never own another Triumph or a BMW until there is a local dealer that can treat me like a human being. <br /><br />Hang in there<br /><br />-BuddhaThe Armed Christianhttps://www.blogger.com/profile/05033003471578386807noreply@blogger.comtag:blogger.com,1999:blog-8259433565415179843.post-26522339264241362602011-02-28T19:24:42.731-05:002011-02-28T19:24:42.731-05:00AZHD - I've noticed the eBay presence too. Usu...AZHD - I've noticed the eBay presence too. Usually not much of a deal once shipping gets added in unless you can evade the sales taxes by getting items shipped out of state/province. <br />And if the moco isn't happy you can be sure they won't be there long. Unless they're allowing it as sort of an on-line sales trial.Canajunhttps://www.blogger.com/profile/17529505799866207528noreply@blogger.comtag:blogger.com,1999:blog-8259433565415179843.post-1483349321966817632011-02-28T18:45:48.850-05:002011-02-28T18:45:48.850-05:00Happy to hear of a good Dealer experience. My Har...Happy to hear of a good Dealer experience. My Harley experience is top dollar products with minimal customer satisfaction. It is somewhat surprising to me to find several Dealers from back east selling parts on e-bay for a discounted rate fron HD's list pricing. Wonder how long before they are no longer a HD Dealer?Learning to Golfhttps://www.blogger.com/profile/03184277358166730368noreply@blogger.comtag:blogger.com,1999:blog-8259433565415179843.post-7044470435876910442011-02-28T18:08:37.296-05:002011-02-28T18:08:37.296-05:00Bikerted - Good customer service need not be costl...Bikerted - Good customer service need not be costly (to the dealership) and it pays off in spades. I just don't understand why more of them don't understand that.Canajunhttps://www.blogger.com/profile/17529505799866207528noreply@blogger.comtag:blogger.com,1999:blog-8259433565415179843.post-49193861789888604442011-02-28T17:13:37.120-05:002011-02-28T17:13:37.120-05:00It's great when you get service like that! Whe...It's great when you get service like that! When Ian bought his Guzzi it was purchased from a dealer 40 miles away. The local one, three miles down the road, didn't seem to have any enthusiasm for the marque. <br />Moral of this is that 15 years later,although not a Moto Guzzi dealer anymore, they are always pleased to see us and always have time to talk and take interest in our travels and well being. Hats off for Italia Moto in Lincoln, UK.bikertedhttps://www.blogger.com/profile/16787908890609485075noreply@blogger.com