After spending the last 30-odd years fighting with and cajoling old, second-hand, sometimes free, snowblowers into action, I decided to treat myself to a brand new machine this winter. With a simple set of requirements (not least of which was the missus would be able to use it without needing my efforts to get the bloody thing fired up) I started searching, finally deciding on an Ariens, “The King of Snowblowers”.
After checking one out at the local mega-store - made in the USA, good ergonomics, robust construction – I became the proud owner of my first ever new snowblower, an Ariens “Deluxe 28”.
Within a half hour it became obvious there was something wrong with the unit – banging and thumping are not normal sounds. Dragged it onto the trailer and into the dealer for a warranty repair. Ten days later I got it back (fortunately it didn’t snow during that time). The brand-new friction disc had delaminated and was duly replaced.
Then it snowed again.
This time the unit worked for about an hour before the drive cable broke, so tomorrow it’s back to the dealer for more warranty work. Both repairs are simple but if I fix it the company gets away with selling a crappy product, and I want them to feel my pain and aggravation.
I can hardly wait to see what will break the next time it snows.
So much for Made in North America quality.